Warranty Policy

Warranty

We offer a 2 year limited warranty. This warranty covers any defects in materials or workmanship of premium-sofas.com furniture.

Limitations and exceptions:

-This warranty does not apply to products that have been stored or assembled incorrectly, used inappropriately, altered, or improper maintenance using the wrong cleaning methods or cleaning products.
-Damage caused by corrosive materials such as acids, dyes, inks, paints, bodily fluids, and other harmful chemicals.
-Damage caused by burns, pets/animals, and physical abuse of the furniture.
-Damages or failures resulting from misuse, abuse, alterations, negligence, improper care, modifications, or relocation.
-Damage and discoloration caused by exposure to strong light sources, extreme heat, and other temperature or weather circumstances, including natural disasters.
-Wrinkling and markings as well as variations in grain or color due to the unique qualities of each piece of leather.
-Warranty does not cover minor variations or differences on the finish of the leather and fabric.
-Warranty does not cover LED lights.
-This warranty covers only items of furniture intended for residential use. It does not cover any industrial, commercial, industrial or rental use.
-Damage identified as carrier or installer related.
-Normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.
-Damages incurred during transportation, installation, accidents, maintenance, abuse or similar.

Premium Sofas will repair any piece of furniture that proves to be defective in materials or workmanship. In the event repair is not possible, Premium Sofas will replace the damaged part of your sofa with a new one of the same or similar composition and price. If a replacement is not possible Premium Sofas will issue a refund.

Contact Premium Sofas via e-mail info@premium-sofas.com or phone +1 (302) 956-1191 service representative will take any necessary action to correct problems covered by this warranty.